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Service message regarding T-Online e-mail addresses. Dear Customer, Due to settings on the T-Online e-mail server, we have noticed that you are unable to receive our e-mails if you are using a T-Online e-mail address. Please make sure that you use an alternative e-mail address. Free e-mail accounts can be set up via Google (gmail) or Microsoft (Hotmail, Outlook.com), for example. We are working with Deutsche Telekom to resolve this issue. We apologize for the inconvenience. BenQ customer support

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Frequently Asked Questions

What types of BenQ projectors require power cycling?

For BenQ projectors designed for general home entertainment and business use, we recommend a 2 to 3 minute break in the projector after each 12 hours of continuous use to maintain reliability and maximum projector life. BenQ’s professional projectors, designed with appropriate industry standards, can be used continuously for over 12 hours and do not require power cycling like our home and general business projectors. If you have any questions, please contact your local BenQ customer service team for further assistance. Thank you

How to change the lamp and reset the lamp timer?

For instructions on replacing a projector lamp and resetting the lamp timer on BenQ projectors, see the following video.

How do I clean my projector lens?

For instructions on how to clean the projector lens, see the video below.

How can I perform screen mirroring on a smart projector?

For information on screen mirroring with a range of smart projector devices, watch the video below:

  • Android Device
  • iOS Device
  • MacOS Device
  • Windows Device